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Tandem Diabetes Care Recalls Cartridge Lots: t:slim Insulin Pump

List of affected cartridge lot numbers expands

Tandem Diabetes Care announced that it is initiating a voluntary recall of specific lots of insulin cartridges that are used with the t:slim Insulin Pump. The affected cartridges may be at risk for leaking. A cartridge leak could potentially result in the device delivering too much or too little insulin, which can lead to a serious adverse event.

Affected Lot Numbers Announced January 20, 2014
Shipped prior to October 16, 2013
M000857, M000869, M001344, M001345, M001346, M001347,
M001389, M001390, M001391, M001392, M001393, M001414,
M001415, M001416, M001417, M001420, M001421, M001422,
M001423, M001451, M001452, M001453, M001454, M001455,
M001456, M001457, M001458, M001459, M001460, M001528,
M001529, M001530, M001532

Affected Lot Numbers Announced January 10, 2014
Shipped from December 17, 2013 to January 10, 2014
M001963, M001964, M001973, M001974, M001979, M001980,
M001987, M001988, M001990, M001991, M002027, M002028,
M002029, M002030, M002082, M002083, M002096, M002097,
M002099, M002100, M002119, M002120

  • Customers should discontinue using cartridges labeled with the affected lots.
  • Customers who received affected cartridges are being contacted by the company or its authorized distributors and asked to call Tandem Technical Support to receive replacement cartridges at no charge.
  • Tandem expects to have sufficient quantities of cartridges to replace affected lots in a timely manner.
  • Tandem Customer Support is available 24 hours a day, 7 days a week at 1-877-801-6901.