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Recall: TRUEbalance and TRUEtrack Blood Glucose Meters

Voluntary Recall Announced by Nipro Diagnostics™

There are 501 affected TRUEbalance™ and 105 affected TRUEtrack® Blood Glucose Meters that were distributed in the United States from September 2008 to May 2013 involved in this voluntary recall.

Why These Meters are Being Recalled
Nipro Diagnostics™ is recalling a number of TRUEbalance and TRUEtrack Blood Glucose Meters because they have an incorrect factory-set unit of measure that displays the glucose result in mmol/L (millimoles per liter) rather than mg/dl (milligrams per deciliter). If a consumer did not notice the different unit of measurement, the meter would read as lower than the actual blood glucose.

Do you have a TRUEbalance and/or TRUEtrack Blood Glucose Meter?

Click here to check the serial number on your meter to find out if it is affected by this voluntary recall.

Why This Recall is Important
Low glucose readings can cause people to consume sugar in an effort to raise their glucose levels, and could lead to hyperglycemia (high sugar levels). Having too much sugar in the blood for long periods of time can cause serious health problems. Hyperglycemia can damage the vessels that supply blood to vital organs, which can increase the risk of heart disease and stroke, kidney disease, and vision problems.